Reviewing of Korean users : no knot or break (almost not), no loosing
For all dyeing( chemical dyeing, natural dyeing etc), colors can be slightly different every cycle. It means that yarns' color can be different slightly, if the yarns are come from different lot. Also,there may be a difference between the amount that comes out of the dyeing once, Please buy 1 or 2 more items with by reference at the purchasing.
Due to the light and screen setting difference, the item’s color may be slightly different from the pictures.
Because of many twist threads together, a knot or break may occur in the middle of the knitting yarn. It's not a defect.
Using a neutral detergent in lukewarm water., hand wash only. Don't twist or rub. Put it on a towel and gently press it to remove the moisture..Spread it out and drying in shades
We ship worldwide through 'Korea post' with tracking number. All orders will be shipped from South Korea by airmail. (Expected delivery day : about 15~30days).
We ship your orders almost within 3 business days after the payment.
- Express - DHL. If address is remote area, delivery days are about 10~17days. (If address is remote area, delivery days 14~30days). Phone number is required.
Please confirm your address is correct. Delivery time is depends on post office of your country.
It might take more than usual by any unpredictable events including weather condition, no nonstop shipping, customs & house policy in your country. Please Understand.
If you order several products at the one time, expected delivery date is determined by the product which are processing time is the longest.
Regarding customs clearance, all process and cost is in charge of buyer. Please understand it. We cannot meet requirements of all nations.
Other reasons except product defection, return shipping fee is in charge of buyer.
We ship worldwide, and shipping charges are calculated on the checkout page.
Standard Shipping estimated delivery date 10 days - 20 days.
DHL Express estimated delivery date 3 days - 5 days.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.